Privacy Policy

Effective Date: October 28, 2026

Welcome to Tech IT Solution ("we," "our," or "us"). We are an event logistics and rental company based in Bangladesh. We are committed to protecting your personal information and your right to privacy in accordance with the laws of Bangladesh, including the Information and Communication Technology (ICT) Act, 2006, and the Cyber Security Act, 2023.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the Website, or otherwise when you contact us. The personal information that we collect depends on the context of your interactions with us and the Website, the choices you make, and the products and features you use. The personal information we collect may include the following:

• Personal Details: Name, phone numbers, email addresses, designation, and company name.
• Event Details: Information related to your event, venue details, and equipment rental requirements.
• Financial Information: Payment details when you make purchases or rent equipment (processed securely through authorized payment gateways).

2. How We Use Your Information

We use personal information collected via our Website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.

• To facilitate account creation and logon process.
• To fulfill and manage your orders, rentals, payments, and event logistics.
• To send administrative information to you, such as product, service, and new feature information and/or information about changes to our terms, conditions, and policies.
• To respond to your inquiries and offer support relating to our event services.

3. Will Your Information Be Shared With Anyone?

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may process or share your data that we hold based on the following legal basis:

• Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
• Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process under the laws of Bangladesh.
• Vendors, Consultants, and Other Third-Party Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.

4. How Long Do We Keep Your Information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information.

5. How Do We Keep Your Information Safe?

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information.

6. Your Privacy Rights

Under the laws of Bangladesh, you may have certain rights regarding the personal information we collect and process. You can review, change, or terminate your account at any time. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use, and/or comply with applicable legal requirements.

7. Updates To This Notice

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

8. Contact Us

If you have questions or comments about this notice, you may email us at info@techitsolution.net or by post to:

Tech IT Solution
296, West Rampura(Ground Floor), Dhaka-1219, Cell: 01758 713 630, 01818 023 313, 01911 824 463
E-mail: techitsolution14@gmail.com, techitsolution.coutlook.com, web: www.techitsolution.net